Suggestion, compliment, complaint?

Please tell us about it

Thanks for taking the first step to help us resolve issues and improve how we do things.

If you are sending us a suggestion, feedback or a compliment, we appreciate you taking the time to pass on your thoughts. All suggestions will be noted and, where they are like to improve our systems or facilities, they will be considered for implementation.

Please visit our complaints page if you have any concerns about alleged fraud, corruption or dishonesty by Nelson City Council Staff, Councillors or fraudulent activity involving council property or resources.

Your contact details

Your contact information is collected so we can get back to you about your complaint or feedback. Your details will be managed according to the Privacy Act. Statistics on complaints will not identify any individuals and are used only for service improvements.

Details of your complaint, compliment or suggestion

This is...(please tick one)


Please include as much information as possible and attach any supporting information including letters. Include:

  • Describe the issue and where it happened
  • Who was there, if known?
  • What was done, or not done?
  • What were the effects?
  • When and how did you become aware of the issue?
  • Other relevant details

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